Do you have a problem connecting your headset to WiFi while trying to set up Oculus? The issue can also be experienced when connecting your headset to WiFi via the Oculus Quest mobile app or during regular gaming. This guide will help you Oculus Won’t Connect to WiFi the issue by using simple troubleshooting techniques.
Many Oculus Quest users have reported receiving an error message when trying to use the mobile app or headset to set up the setup. Sometimes users enter their WiFi password, and the setup takes them back to the list.
Several users will need to re-select SSID and type the password each time they turn on Oculus headsets. Users often see a wrong WiFi password error. Let’s look at why these problems occur and what you can do to fix them.
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What Is Reason Oculus Won’t Connect to WiFi?
It could be that your Oculus Quest or Quest 2 are not connecting to WiFi properly.
- The captive portal page does not allow you to run the Oculus setup using a public WiFi connection.
- The network is experiencing slow internet speeds or signal strength issues.
- The Oculus headset cannot be used with your phone’s hardware configuration.
- You are entering an incorrect WiFi password, or your phone has two SSID entries.
- Connect your Oculus Quest to the 5GHZ WiFi home network.
How can I reset my Oculus WiFi?
First, reset your network if Oculus Quest cannot connect to WiFi. If Quest is connected to the Oculus mobile application and using WiFi, you can reset your connection.
- Launch the Oculus app from your smartphone after turning on Quest 2 or Quest 3.
- Click on “Devices” to select your headset.
- Next, tap WiFi to select your WiFi network.
- Enter your WiFi password, then tap the “Connect to WiFi” option.
You can reset your headset if it is connected to WiFi using the following steps.
- Press the Touch Controller sign to the right to open the universal menu.
- Move your mouse to the left and hover over the clock until you see Quick Settings.
- Next, choose the WiFi option and select your network connection.
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How can I fix Oculus Quest’s failure to connect?
If Oculus Quest’s WiFi reset didn’t work, you could try these troubleshooting steps.
Bypass captive portal page
After you attempt to connect your headset with a public WiFi network and initialize the Quest setup, it prompts you to interact with the captive portal. Captive portals are web pages displayed in free WiFi hotspots available at various locations.
We recommend that you use a secure network to set up your Quest. They may still work later.
Troubleshoot network problems
Oculus headset WiFi connectivity problems can sometimes be caused by network issues like signal strength or internet speed. This can be fixed:
- You can power cycle your modem to perform a speed test of the internet.
- Check your WiFi signal strength to ensure that internet speed is not the problem. Your Oculus headset might not be able to detect weak signals if it is. You can either move your headset closer to the modem or purchase a WiFi repeater to boost signal strength.
- If the problem persists, turn off WiFi and then reconnect Oculus 2 and Oculus headset.
- Next, verify that your phone does not have the same network twice. If this is the case, you can delete both networks and create a new WiFi profile.
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Turn on the headset.
WiFi connectivity problems can often be fixed by power cycling the Oculus Quest headset. For 10 seconds, hold down the power and minus buttons. The headset will then restart and connect to your WiFi.
Change 5GHz to 2.5 GHz SSID
Oculus Quest 2 can lose connection to networks that use the 5GHz band due to a bug in its base system. The latest Oculus software updates may fix this issue. However, to download the latest Oculus software updates, you will need to connect your headset to WiFi. This is how you do it:
- Do a complete factory reset on your Oculus Quest headset.
- Next, open a new tab in your browser. Enter the router’s IP address (192.168.0.1 or 192.196.1.1).
- For username and password, enter the router login credential (usually admin).
- Click on Wireless Settings in the left pane to proceed to Wireless.
- Now, enable the 2.4GHz option. Disable the 5GHz option.
- Save your changes and log off from the router.
- Connect your Quest 2 or Quest 2 to a temporary WiFi hotspot created by your computer.
- Install the software headset updates, then delete the 2.4GHz WiFi hotspot.
- Switch your router back to the 5GHz band, and confirm that Oculus Quest is able to connect to your phone WiFi.
You can use a different phone.
Oculus recommends iPhones with iOS 10 or greater or Android with Android 6.0 Marshmallow or higher smartphones to download and use the Oculus Quest App.
However, a few VR headset users using Oculus app on iPhone 8 with iOS 12 or Samsung Galaxy Series got “Something went wrong” or “Failed to Connect” errors. However, WiFi worked perfectly after they switched to another phone running the same Oculus recommended app.
It could be that the hardware configuration of your phone is not compatible with the headset capabilities to detect your phone’s WiFi. If your Oculus headset does not pair with your phone via Bluetooth connectivity, you can try switching to another device.
Conclusion
Oculus support can help you if you’ve tried all the troubleshooting options and they didn’t work. You may have to replace your Oculus Quest. A new headset could be all you need to fix your WiFi connectivity problems.
