How To Fix Netflix Screen Goes Black: Easy Guide for Black Screen

Netflix Screen Goes Black

Being unable to stream your preferred Netflix TV show because your Netflix Screen Goes Black can be annoying.

Logging out and then logging back in will do the trick; however, other steps are involved.

Your Netflix screen could appear Black because of possible issues with the server and system files and corrupted installation files.

Since your web browser accesses Netflix, you run a chance of connectivity issues and issues related to your device.

If your Netflix screen turns black after you start it, you must know what you can do to fix it as quickly as you can, which is why we’ve created this guide that is simple to help you.

Also Read: Why Does HBO Max Not Work On PS4? Fix It Here

Why Does Netflix Screen Goes Black?

The first step to take if you’re seeing a Black Netflix screen is to verify whether Netflix is having problems, which you can verify using the link below.

If you’re logging into Netflix via Windows, the application may be in a state of disrepair and require to be upgraded.

If you’ve only downloaded Netflix and seen the Black screen, it could be because the installation files are getting damaged. Try uninstalling and installing the application.

If your broadband rate is lower than 1.5Mbps, This will cause problems in keeping Netflix running smoothly and could cause it to be Black. Connect and unplug your wifi device.

If you’re experiencing a Black Screen on Netflix, Continue reading.

That is why Netflix is streaming Sound but not showing an image?

If you’ve tried opening Netflix and are experiencing Sound on a Black screen, it could be due to an issue on the device that you are viewing Netflix on.

The device you are using may contain files specifically designed for Netflix that have been damaged.

Also Read: PS5 Won’t Connect To Internet: Easy Guide To Fix Your Gaming Console

How can I fix Netflix playing Sound but with no image?

How To Fix Netflix Screen Goes Black: Easy Guide for Black Screen

We are aware of how vital Netflix is to us, so we have provided four easy steps that you can follow to help you get your Netflix functioning.

Fix 1. Switch off your VPN

Because VPNs offer security while surfing the web, however, they may hinder Netflix from working while you’re online.


Step 1. Click settings and choose ‘ Network & Internet.’

Step 2. Choose ‘ VPN’

Step 3. Disable the VPN


Step 1. Find ‘System Preferences’ and select Network.

Step 2. Choose ‘VPN’ on the left-hand side

Step 3. Select ‘Disconnect’

Your VPN has been turned off, and you can now log in to Netflix.

Fix 2. Reset your browsing history

While surfing the web, it stores data, reducing the time to load a site. The information is taken over a certain time, leading to issues with your computer.

Also Read: My Roku Won’t Connect To Internet: Fix Your Device With Easy Guide


How To Fix Netflix Screen Goes Black: Easy Guide for Black Screen

Step 1. Choose the three dots at the top of the right-hand corner on your internet search page.

Step 2. Choose ‘Settings’

Step 3. Select ‘Privacy and settings and then choose “Clear Browsing Data.”

Step 4. Change the Time Range to ‘All Time’

Step 5. Ensure that the checkboxes for ‘Cookies and Other Site data’ and the ‘Cached images and file are selected.

Step 6. Click on ‘Clear Data’

If you’re using Netflix on a Mac, You can visit here for the steps for clearing your browser’s history.

You’ve now removed your browsing history from your account, and you can go back to Netflix to check whether the Black screen has disappeared.

Fix 3. Start your Network Connection

How To Fix Netflix Screen Goes Black: Easy Guide for Black Screen

The internet connection you are using has been interrupted, resulting in your smart TV being disconnected.

Step 1. Turn your TV off and take it from its outlet.

Step 2. Unplug your wifi from the power source. It should take about 30 minutes

Step 3. Plug your wifi back in and wait until the lights come back on.

Step 4. Switch your TV on

Note: make sure that your wifi and TV are off for at least 30 seconds.

Now you can begin to open Netflix.

Fix 4. Verify that Netflix is granted the appropriate permissions

If you’re on Windows and Netflix doesn’t have the right permissions, it won’t be able to function correctly.

Step 1. Select the Windows button, then select ‘ settings.’

Step 2. Click on ‘Apps’

Step 3. Find the Netflix application, click on it, and select the ‘Advanced Options’

Step 4. Choose ‘Reset’

5. In the advanced options tab, look to see if permissions are in place.

The process of confirming the permissions for Netflix is now completed.

What is the reason the Netflix display Black on my Laptop?

Your Netflix screen might appear Black on your computer because of the following reasons:

  • The antivirus software on your computer conflicts with Netflix
  • The Adware that is installed on your computer has to be deactivated
  • It is necessary to upgrade your Windows


Netflix is among the most sought-after apps for media utilized across the world. It’s therefore not a surprise that it may have a few issues occasionally.

We’ve described how the Black display on Netflix could be caused by experiencing issues with your device or problems caused by the Netflix app you have installed.

We hope that this article covers all the aspects that will help you fix that Black display on Netflix and be able to continue watching your favorite Netflix shows without interruption.

Chris Evan was born in Dubai and raised in Montreal. He studied Computer Science and was so pleased with computer languages. He began writing after obsessing over technology.

Leave a Reply

Your email address will not be published. Required fields are marked *