Is your Amazon Fire Stick remote not working correctly? The remote you use to control your Amazon Fire Stick is different than the one you have at home. It can be hard to understand what is going on with the remote.
Amazon Fire Stick, a portable device, plugs into the HDMI port on your TV. You can access your favorite photos, games, music, TV shows, and movies. The package includes a brand-new Fire Stick, remote control, power adapter, and USB cable. There are also two AAA batteries, an HDMI extender, and a user guide.
Amazon Fire Stick is directly competing with Chromecast, Roku, and Roku. Fire Stick users have complained about issues with their remotes that could leave them stranded. This guide will help you resolve some common issues before contacting Amazon customer service.
Can Firestick Remotes Get Bad?
The Amazon Fire Stick remote works well and is very simple to use. The remote can malfunction at any moment. After a few weeks or months of use, the problems may start.
You may also experience a malfunctioning Fire Stick remote as soon as it is unpacked. It is best to immediately send your Fire Stick remote back to Amazon for a replacement. While your replacement remote arrives, you can still use your Amazon Fire Stick via their TV remote app on Android devices and iPhones.
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Why is my Amazon Fire Stick Remote Not Working?

You’ve wondered what caused your Fire Stick remote to stop working suddenly. There are many reasons why this can happen. Let’s look at some of these causes.
- A Fire Stick remote can go bad for most reasons. Your Firestick remote may stop working if it has a low battery or if the batteries are not properly inserted.
- The remote cannot be paired with the Fire Stick.
- The Fire Stick is more than 30 feet away from your remote.
- There may be obstructions that limit the range of your Fire Stick remote.
- Your remote might be interfering with other Bluetooth-enabled devices in your house.
- The replacement remote for the Fire Stick is not compatible.
- Your Fire Stick remote can stop working due to water damage or other external/internal faults.
What do you do if your Amazon Fire Stick stops working?
You now know the most common causes of your Fire Stick remote issues. It is time to learn how to fix it.
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Replace Amazon Fire Stick Remote Batteries
Your Fire Stick remote will often only need a new set or two of the same batteries to function again. Remove the batteries from the back cover and replace them with the new ones. Make sure you don’t put them in reverse. Check that the remote works after installing the batteries. You can move on to the next steps if your remote is not working.
Complete Power Cycle for Remote and Fire Stick

If you have trouble connecting your Fire Stick remote to your Fire Stick remote, you can power cycle your Fire Stick remote. This is how to do it:
- Take off the back cover of the remote control.
- Wait 10 seconds before you take out the batteries.
- Check that the remote works again by putting in the batteries.
- If it is not, go to your TV and unplug it from the wall.
- Wait about 30 seconds.
- Turn on the TV or Fire Stick and wait for the Amazon Fire Stick on your TV.
- Fire Stick can be controlled with your remote control.
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Pair Your Fire Stick Remote Yet Again
Un-pair it and pair it with the Amazon Fire Stick to get your remote working again.
- Turn on your TV or Fire Stick.
- Hold the Home and Back buttons simultaneously for 10 seconds, then release the buttons to unpair your Fire Stick remote.
- For 10 seconds, press the Home button once more to pair it with the Fire Stick. Then release the Home button.
- You can continue repeating the steps until you are able to control the Fire Stick using the remote.
If your replacement remote is not working, you can pair it using the following steps.
- Go to TV settings > Bluetooth devices and controllers.
- Select Amazon Fire TV remotes, then click Add new remote.
- Your TV will search for a Fire Stick remote via Bluetooth
- To pair your remote to your Fire Stick, hold down the Home key for 10 seconds.
Remove Interferences and Obstructions
It won’t work if you use your Fire Stick remote at a distance. Reduce the distance between your TV and the Fire Stick by moving closer to it or using the remote at a distance of fewer than 30 feet.
You can also move other Bluetooth devices into other rooms or turn them off to see if there is any interference.
How do I reset my Fire Stick Remote?

You should not reset your Amazon Fire Stick remote to fix the issue. This can be done on your remote.
- For 15 seconds, press & hold both the Left and Menu buttons simultaneously
- Wait 60 seconds, then release the buttons.
- Take out the batteries from your remote.
- Wait 60 seconds before you unplug the Fire Stick
- Replace the batteries in the remote and plug in your Fire Stick to the TV.
- After the Home screen has appeared, hold down the Home button for approximately 40 seconds before releasing the buttons.
- For setup to be complete, please wait another 60 seconds.
Conclusion
This guide should have helped you identify the problem with your Amazon Fire Stick Remote. If the remote doesn’t work, check for physical damage and make sure it is compatible with your Firestick. Good luck!